Bank Blockbuster

There was an interesting piece by Patrick Collinson in the Guardian on Saturday on the future of bank branches.  It suggests that some major rationalisation of their property portfolio may be on the cards.  Based on some research by CACI – a long established retail and consumer behaviour research firm – that about 600-650 branches is optimal, it is estimated that Lloyds, Barclays, HSBC, NatWest and Santander, have 3,200 too many.  The fact that sticks in my mind is that the average branch now handles only 71 customers a day.  My brother runs a café and that would be a fairly slow day in his café and, even if it’s just a coffee, the average transaction probably takes longer.  It’s unlikely that bank branches will go the way of Blockbuster but those customer numbers would suggest large scale overprovision.


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